Our world is witnessing a major change in communication patterns, with expanding social spheres, openness in communication and professionals working in multicultural environments. It is crucial, therefore, that India’s workforce remains world-class, through re-training and continuous improvement, to remain competent, competitive and successful. To create and nurture successful professionals, the acquisition, cultivation and fine-tuning of soft skills are highly essential in the given business paradigm.

The ACE of Soft Skills is a part of this educational process that produces top-notch professionals. Divided into three parts—Attitude, Communication and Etiquette—this unique book provides a broad-based coverage of what constitute soft skills. The foundations of soft skills lie in a strong attitude; this attitude gets manifested as communication, which gets further refined as etiquette.

This book covers a wide range of topics—a gamut of nearly 40 essential soft skills—including personal accountability, listening skills, business proposals, and the role of small talk and humour at work. The numerous case studies, cartoons, figures, tables and quotations not only offer an insightful, practical and well-rounded perspective into soft skills, but also make reading a joyful experience.

 

Reviews

Education Times: "The book addresses some of the core issues we need to retrain our students and professionals in..." Read More

Trinity Mirror: "This book offers insightful, practical and well-rounded perspectives into soft skills and makes reading a joyful experience..." Read More

Madras Management Association (MMA) Business Mandate: "The authors have done an excellent job of highlighting one of the most persistent issues (soft skills) that dog the employer and the young executive alike, but continues to be ignored at great cost" Read More


Computer Society of India (CSI) Communications: The book covers a wide range of topics—a gamut of nearly 40 essential soft skills—including personal accountability, listening skills, business proposals, and the role of small talk and humour at work. The numerous case studies, illustrations, figures, tables and quotations offer insightful, practical and ready to emulate practices for young professionals. The book can be used as a tool for self paced learning for executives and first line mangers..." Read More

Software Process Improvement Network, (SPIN), Chennai Newsletter: "It is no doubt an ACE book. As the title indicates what is given in this book is the success mantra for one’s career..." Read More


Mr. Ajay Chowdhry, Founder-HCL; Chairman & Managing Director, HCL Infosystems: "I am sure this book will be an  indispensable  addition to anyone who wants to get a real perspective on soft skills and aims to go further in his or her career..." Read More

Prof Bala Balachandran, J LKellog Distinguished Professor Emeritus, Northwestern University, IL, USA & Founder & Dean, Great Lakes Institute of Management, Chennai: "This book includes the full range of communication scenarios and hence useful to everyone regardless of which stage of the career they are in.." Read More

Mrs Meera Rao, Journalist, Chennai:  The ACE  of Soft Skills which is a three in one  is indeed  a unique book  as it  deals in great detail the co relation of  attitude, communication and etiquette  and their importance to  face challenges and achieve success in this competitive world.  The several practical  examples and case studies called snap shots and   the cartoons  thrown in are of added interest... "
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